How To Get an Outbound Phone Number

Created by PX Marketing, Modified on Tue, 19 Aug at 3:34 PM by PX Marketing

Overview

Outbound phone numbers in PXME allow your practice to make calls and send messages directly from the system. This creates a professional and trusted presence for patient communication, reminders, outreach, and marketing campaigns. You can choose between local numbers for community trust or toll-free numbers for scalability and bulk messaging.

Step 1: Navigate to Phone Number Settings

Go to Settings > Phone Numbers in your PXME dashboard.
This is where you manage, add, or configure all of your practice’s phone numbers.

Step 2: Click Add Number

Select the Add Number button to begin the process of acquiring a new outbound number.

Step 3: Choose and Buy a Number

Select Country – Choose the country where you’d like your number to be based.
Filter Options – Narrow down your search by digits, phrases, number type (local, mobile, toll-free), or capabilities (voice, SMS, MMS).
Pick Your Number – Browse and select the number that best fits your practice’s needs.

Step 4: Confirm Your Purchase

Once you’ve chosen your number, click Proceed to Buy.
Your new outbound number will now be available for calls, SMS, and automations inside PXME.

FAQs – Outbound Phone Numbers

Q: What are the benefits of Toll-Free numbers over Local numbers?
A: Toll-free numbers provide higher message throughput and can send SMS even while A2P 10DLC registration is pending. They’re ideal if you need reliable bulk messaging and want a nationwide presence.

Q: What advantages do Local numbers offer?
A: Local numbers help you establish trust and familiarity within your community. Patients are more likely to recognize a local area code and feel comfortable answering calls or texts.

✅ Key Takeaways

Toll-Free Numbers → Great for nationwide presence and bulk SMS.
Local Numbers → Best for building trust within your community.
Once purchased, your outbound number is ready for reminders, outreach, and campaigns through PXME.