SMS Ramp / Warm-Up: A Step-by-Step Guide

Overview

The SMS Messaging Ramp Card in PXME helps you gradually increase your SMS sending limits while maintaining deliverability and compliance. It provides a clear, visual roadmap of your current level, required actions to progress, and the future messaging capabilities you can unlock.

This prevents sudden spikes in SMS volume—which carriers often flag as spam—and ensures smoother, more reliable communication.

Key Features and Benefits

• Clear Progression Overview – See your current level and the exact steps required to move up.

• Visual Roadmap – Locked and unlocked levels are displayed for easy reference.

• Step-by-Step Guidance – Clear action items (e.g., sending a set number of SMS) are required at each stage.

• Motivation & Transparency – Track progress with confidence and clarity while scaling safely.

How to Use the SMS Ramp Progress Card

Step 1: Access Messaging Limits

• Navigate to Settings (bottom left) > Phone Numbers > Advanced Settings > Messaging Limit.

Step 2: Check Your Current Level

• New accounts automatically display the Messaging Ramp Progress Card.

• It shows your current level and instructions for advancement.

Step 3: Complete the Required Action

• Example: Send 250 messages to unlock the next level.

• Once the daily limit is reached, sending is temporarily blocked for 24 hours.

• After the cooldown, the next level unlocks automatically.

Step 4: Track Your Progress

• Locked and unlocked levels are displayed.

• Each locked level shows the exact requirement to advance (e.g., send X more messages).

Step 5: Reach the Top

• At Level 8 (final level), a congratulatory message appears.

• You’ll then be guided to contact your agency or PXME Support for custom upgrades and higher throughput options.

FAQs – SMS Ramp

Q1: What is the SMS Messaging Ramp Card?
A: It’s a PXME feature that gradually increases your SMS limits while protecting deliverability. The card visually shows your current level, locked levels, and the steps to unlock higher limits.

Q2: How do I unlock the next level?
A: Complete the required action (e.g., sending a set number of SMS). Once you hit the daily cap, sending pauses for 24 hours, then your account advances automatically.

Q3: Why is my account blocked after hitting the limit?
A: The 24-hour pause is part of the ramp-up process. It prevents overload and ensures compliance with carrier rules.

Q4: What happens when I reach the highest level?
A: At Level 8, you’ll get a congratulatory message and next-step guidance to request higher limits from PXME Support.

Q5: Why is the ramp-up required?
A: Carriers monitor new numbers for spam-like behavior. Ramp-up builds a trusted sender reputation and reduces filtering or blocking.

Q6: How many levels are there?
A: There are 8 levels total, each progressively increasing your daily SMS allowance.

Q7: Can I skip levels?
A: No. The ramp-up process is sequential to maintain compliance and safeguard deliverability.

✅ Key Takeaways

• The SMS Ramp is mandatory for all new numbers to ensure compliance.

• Progression is step-based and automatic—no manual overrides.

• Once at Level 8, you can request custom higher limits for large-scale messaging.