The Online Listings feature inside The Pediatric Experience makes it simple to control your digital presence across 150+ websites. By keeping your practice’s information consistent, you strengthen SEO, build trust, and ensure patients always find the right details about your office.
Why Use Online Listings?
Automated SEO Boost: Push your practice details across a large network of directories with minimal effort.
Control Over Listings: Prevent unauthorized or incorrect edits by owning your data.
Streamlined Management: Manage and update everything directly from The Pediatric Experience dashboard.
Step 1: Creating an Online Listing Account
Go to Reputation > Listings.
Click Scan my business for FREE to run a scan and review findings.
Note: Corrections require an active Online Listings subscription.
Fill in your practice details: Name, Address, Phone Number, Website.
Enter payment information (special PX pricing may apply).
Click Confirm to complete setup.
Post-Subscription Setup
Go to Entities View after purchase.
Click Complete Setup to finalize pending listing setups.
Review all entities marked Pending or Completed in the modal.
Finish setup for any pending entities.
Step 2: Viewing & Managing Online Listings
Processing → Live: Listings usually go live within 48 hours.
Audit Trail: Every change is tracked with an Entity History log, showing:
Who updated the listing (user/system).
What was updated.
When it was updated.
Manage Listings: Use the Manage Listing option to log into Online Listings and make updates anytime.
Features & Enhanced Management
Connect GMB & Facebook: Link accounts for seamless updates.
Upload Branding Assets: Add logos and gallery images.
Service Areas: Hide addresses or add custom service regions.
Additional Attributes: Add details such as services, brands, languages, and keywords to attract more patients.
Canceling Online Listings
Go to Edit Listings Information > Manage Listings.
Click Cancel Online Listings (bottom left).
Confirm cancellation and provide a reason.
⚠️ Important Notes:
Listings are not removed; they stay online, but management stops.
Commitment period: 30 days minimum (reduced from 3 months).
If integrated with workflows, cancellation can be automated after the 30-day period.
Pro Tips
Monitor Regularly: Check your listings for accuracy.
Maximize Integration: Connect with Google Business Profile and Facebook.
Leverage Attributes: Add services, keywords, and languages to improve SEO.
Plan Cancellations Carefully: If canceling, adjust workflows to avoid disruption.
FAQs
Q1: How do I create an Online Listing account?
Go to Reputation > Listings, run a scan, complete business info, add payment, and confirm setup.
Q2: Why are my listings showing as “Processing”?
New listings typically take up to 48 hours to go live.
Q3: How do I manage listings after setup?
Click Manage Listing next to any entity to update details directly.
Q4: What happens when I cancel?
Listings remain live, but management stops. Your SEO benefits remain intact.
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