Using the Mobile App: Conversations AI

Created by PX Marketing, Modified on Tue, 19 Aug at 5:53 PM by PX Marketing

Overview

The integration of Conversations AI into the LeadConnector mobile app enhances communication management by giving you the power to respond quickly, intelligently, and consistently while on the go. Already available on desktop, this feature is now accessible in mobile, ensuring businesses never miss an opportunity to engage with customers.

Key Features and Benefits

Two Smart Modes for Flexibility

Autopilot Mode – AI automatically responds after a preset delay, ensuring no message is left unanswered. Perfect for after-hours or when you’re unavailable.
Suggestive Mode – AI provides reply suggestions as you type. You can select, edit, and send them instantly to speed up responses while staying consistent.

In-App Bot Controls

Access and adjust AI settings directly in the app.
Toggle the bot on/off, check its status, and set reactivation timeframes.
Stay in full control of AI-powered interactions without leaving the conversation screen.

Control AI and Costs on the Go

Pause, resume, or schedule reactivation anytime.
Manage usage-based billing by only activating AI when needed.

How to Use Conversations AI

1. One-Time Setup (Desktop)

Configure AI settings on your desktop dashboard.
Select Autopilot or Suggestive Mode, train your AI, and adjust subscription preferences.
(See the “Conversation AI” desktop article for full setup steps.)

2. Start Messaging on Mobile

Open the LeadConnector mobile app.
Access any active conversation (WhatsApp, Facebook, Instagram, etc.).

3. See AI in Action

Autopilot Mode – AI sends automated replies after the delay you’ve set.
Suggestive Mode – AI offers suggested replies as you type; send as-is or edit them first.

4. Control on the Go

Tap the top-right menu (⋮) in any conversation.
Select Edit AI Settings to pause, resume, or schedule reactivation.

Pro Tips

Maximize Efficiency – Use Autopilot during off-hours so customers always get timely replies.
Stay on Top of AI Settings – Review and retrain your AI regularly to match your brand voice.
Leverage Suggestive Mode – Speed up replies while keeping a human touch by editing AI suggestions.

FAQ

Q1: How do I change AI settings on mobile?
Tap the ellipsis menu (⋮) in the conversation → Edit AI Settings. From there, toggle the bot on/off or adjust reactivation.

Q2: Can I pause the AI on mobile?
Yes. Open AI Settings in a conversation and toggle off Activate Bot.

Q3: Is there a delay in Autopilot mode?
Yes. You can customize the delay before the AI sends an automatic reply.

Q4: Can I switch between modes?
Yes. Switch anytime between Autopilot and Suggestive Mode in the AI settings.

Q5: How do I manage AI usage-based billing?
Control AI activity by pausing or scheduling reactivation. This helps optimize costs by only using AI when needed.