Troubleshooting Instant Redirect Pages

Overview

Instant Redirect Pages in PXME allow you to forward visitors from one URL to another seamlessly. If your redirects aren’t functioning correctly, it’s usually due to URL setup, domain configuration, or caching issues. This guide walks through the most common redirect problems and how to fix them.

Q1: Why is my redirect page not working after setting it up?

A1:
Check the following:

• Make sure the correct Target URL is entered in Settings > URL Redirects > Add a redirect.

• Confirm the redirect path (e.g., /zoom) is configured properly.

• Test by entering the URL in your browser (e.g., yourdomain.com/zoom).

Q2: The redirect page is not leading to the correct URL. What should I do?

A2:

• Verify the target URL is accurate (no typos or extra spaces).

• Confirm the redirect is using the correct domain.

• Edit the redirect in Settings > URL Redirects, save, and re-test.

Q3: The redirect page works intermittently. What’s causing this?

A3:
This usually happens due to caching or DNS delays.

How to Fix:

• Clear your browser cache.

• If using custom domains, wait for DNS records to fully propagate.

Q4: How do I ensure my redirect page works across all devices and browsers?

A4:

• Test the redirect on multiple browsers (Chrome, Safari, Firefox) and devices (desktop, mobile, tablet).

• Make sure the funnel page is mobile-responsive if needed.

Q5: The redirect leads to a 404 page. What should I do?

A5:

• Check the redirect path in funnel settings.

• Verify the destination URL is correct.

• If using a subdomain, confirm it’s active and linked to your funnel.

Q6: Can I add multiple redirects for the same funnel?

A6:
Yes, you can set different paths to different URLs.

How to Add:

• Go to Settings > URL Redirects.

• Add unique paths like /zoom, /offers, etc.

• Map each one to its target destination.

Q7: Why does the redirect page not work with my custom domain?

A7:

• Check Settings > Domains to confirm the domain is linked.

• Verify DNS records are pointed correctly.

Q8: I’m using a Zoom link in my redirect, but it’s not working. How can I fix this?

A8:

• Copy the Zoom link exactly (no spaces or extra characters).

• Make sure the redirect path (e.g., /zoom) is configured correctly in settings.

Q9: Why is my REGEX redirect not working for all paths?

A9:

• Double-check your REGEX pattern syntax.

• Ensure the source domain is configured correctly.

• If unsure, review a REGEX guide for correct formatting.

Q10: My funnel step or page doesn’t load after setting up a redirect. What’s wrong?

A10:
Redirects only work with published, live pages.

How to Fix:

• Verify the funnel step/page is published.

• Ensure it’s connected to an active domain.

Q11: Why is my redirect not preserving SEO value?

A11:
You may be using a 302 (Temporary Redirect) instead of a 301 (Permanent Redirect).

How to Fix:

• Go to redirect settings.

• Make sure the redirect type is set to 301 for SEO.

Q12: Can I redirect multiple URLs to one destination?

A12:
Yes, by using a REGEX redirect.

How to Set Up:

• Enable the Redirect to all paths option with a REGEX pattern.

• This ensures all URLs on one domain redirect to the target domain.

Q13: Why do my redirects break after a domain migration?

A13:
This happens if the old domain isn’t mapped correctly to the new one.

How to Fix:

• Update DNS settings and wait for propagation.

• Reconfigure redirects in Settings > URL Redirects.

• Test redirects after the migration.

Q14: How can I delete a redirect I don’t need anymore?

A14:

• Go to Settings > URL Redirects.

• Find the redirect and click the trashcan icon.

Q15: Why isn’t my search bar filtering results for URL redirects?

A15:

• Refine your search with more specific keywords.

• If you have a large redirect list, try filtering by path or domain.

Q16: Can I redirect to an external website not linked to my domain?

A16:
Yes.

Steps:

• Go to Settings > URL Redirects.

• Select Redirect to another URL.

• Paste the full external URL.