Overview
Sometimes scheduled posts fail to publish to Facebook, Instagram, or Google My Business (GMB). The most common cause is an expired Social Account token, which typically expires every 60–90 days or immediately after a password reset.
When a post fails, it appears under the Failed tab in the Social Planner with an error code, message, and recommended solution. This guide explains the most common error messages and how to fix them.
Common Errors and Solutions
| Error Code | Message / Issue | Solution |
|---|---|---|
| OAuthException, 102, 109, 463, 467 | Token expired | Reconnect the Facebook account. |
| 1, 2, Unexpected Error | Temporary Facebook error | Hard refresh browser and retry. |
| 3 | Expired token or no posting permission | Reconnect with an account that has posting permissions. |
| 10 | LeadConnector app missing | Add LeadConnector to your Page/Group. |
| 200–299 | No posting permission | Reconnect with an account that has posting rights. |
| 368 | Content violates community standards | Review and adjust content. |
| 506 | Duplicate content | Avoid posting identical content within 12 hours. |
| 1609005 | Invalid link | Fix or remove the link. |
| 459, 460, 464 | Password mismatch, unconfirmed user, or checkpoint issue | Log into Facebook and confirm LeadConnector access. |
| 492 | Expired token or insufficient permissions | Reconnect and confirm permissions. |
| Temporary Block | Facebook temporarily blocked posting | Wait until restriction is lifted. |
| Error Code | Message / Issue | Solution |
|---|---|---|
| 400 - 2207006 | Token expired, revoked, or invalid | Reconnect Instagram Business account. |
| 400 - 2207050 | Restricted account | Ensure account is set as Business. |
| 400 - 2207028 | Carousel requires 2–10 media items | Adjust media count. |
| 400 - 2207040 | Max tag limit exceeded | Use 30 tags or fewer. |
| 400 - 2207005 | Insufficient permissions | Reconnect with correct permissions. |
Google My Business (GMB)
| Error Code | Message / Issue | Solution |
|---|---|---|
| MISSING_VALUE, INVALID_VALUE | Missing value in setup | Complete profile and reconnect. |
| VALUE_OUTSIDE_ALLOWED_RANGE | Character limit exceeded | Shorten post copy. |
| OPERATION_EXECUTION_ERROR, EXPIRED_VALUE | Token expired | Reconnect the account. |
| PHOTO_FETCH_FAILED, PHOTO_UPLOAD_FAILED | Media upload failed | Re-upload media. |
| OPERATION_UNSUPPORTED_UNDER_ACCOUNT_CONDITION | Action not supported due to account settings | Verify account eligibility. |
| LOCATION_DISABLED_FOR_LOCAL_POST_API | Location part of a chain | API posting not supported for chain businesses. |
FAQ
Q1: Why did my post fail?
Most failures are caused by expired tokens, missing permissions, content violations, or technical errors.
Q2: What is a Social Account token, and why does it expire?
A token is an authorization key that lets Social Planner post on your behalf. Tokens expire every 60–90 days or after a password reset.
Q3: How do I fix Facebook error codes 102, 109, 463, or 467?
Reconnect your Facebook account to refresh the token.
Q4: What should I do for temporary errors (codes 1, 2, or “Unexpected Error”)?
Do a hard refresh, clear cache, and retry after a few minutes.
Q5: What does “Invalid link” mean on Facebook (1609005)?
It means the link is broken or not allowed. Replace or remove it.
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