Media Storage: Supported File Types and Specifications

Created by PX Marketing, Modified on Tue, 19 Aug at 5:31 PM by PX Marketing

Overview

The Media Storage tab is the central hub for uploading, organizing, and managing all your media content inside The Pediatric Experience platform. It supports a wide range of file types — from images and videos to documents, audio, and fonts — ensuring flexibility and consistency across your sites, funnels, courses, emails, and campaigns.

With Media Storage, you can:

Upload content directly from your device
Organize assets into folders
Search uploaded files, stock images (Pixabay & Unsplash), or system backgrounds
Reuse media seamlessly across the platform

Supported File Types and Limits

Images

File Type	Extensions	Media Storage	Social Planner	Sites & Funnels	Courses	Custom Field Upload
PNG	.png	100MB	10MB	100MB	50MB	50MB
JPEG	.jpg, .jpeg, .jfif, .pjpeg, .pjp	100MB	10MB	100MB	50MB	50MB
GIF	.gif	100MB	10MB	100MB	50MB	50MB
TIFF	.tif, .tiff, .x-tiff	100MB	10MB	100MB	50MB	50MB
WEBP	.webp	100MB	10MB	100MB	50MB	50MB
SVG	.svg	100MB	10MB	100MB	50MB	50MB
ICON	.ico, .cur, .x-icon	100MB	10MB	100MB	50MB	50MB

Videos

File Type	Extensions	Media Storage	Social Planner	Sites & Funnels	Courses	Custom Field Upload
AVI	.avi, .x-troff-msvideo	4GB	1GB	4GB	5GB	50MB
QuickTime	.qt, .qtc, .mov, .moov	4GB	1GB	4GB	5GB	50MB
MP4	.mp4	4GB	1GB	4GB	5GB	50MB
MPEG	.mpg	4GB	1GB	4GB	5GB	50MB
Ogg Video	.ogv	4GB	1GB	4GB	5GB	50MB
Windows Media	.wmv, .asf	4GB	1GB	4GB	5GB	50MB
WebM	.webm	4GB	1GB	4GB	5GB	50MB

Audio

File Type	Extensions	Media Storage	Social Planner	Sites & Funnels	Courses	Custom Field Upload
AIF	.aif, .aiff, .aifc	100MB	100MB	100MB	50MB	50MB
MIDI	.midi, .mid	100MB	100MB	100MB	50MB	50MB
WAV	.wav	100MB	100MB	100MB	50MB	50MB
Ogg Audio	.oga	100MB	100MB	100MB	50MB	50MB
WebM Audio	.weba	100MB	100MB	100MB	50MB	50MB
MPEG Audio	.mpeg	100MB	100MB	100MB	50MB	50MB
m4a	.m4a	100MB	100MB	100MB	50MB	50MB

Documents & Archives

File Type	Extensions	Media Storage	Social Planner	Sites & Funnels	Courses	Custom Field Upload
PDF	.pdf	100MB	100MB	100MB	50MB	50MB
Word	.doc, .docx, .ms-doc, .msword	100MB	100MB	100MB	50MB	50MB
Excel	.xls, .xlsx, .xlsm	100MB	100MB	100MB	50MB	50MB
PowerPoint	.ppt, .pptx, .pptm	100MB	100MB	100MB	50MB	50MB
Apple Numbers	.numbers	100MB	100MB	100MB	50MB	50MB
Google Sheets	.vnd.google-apps.spreadsheet	100MB	100MB	100MB	50MB	50MB
Google Docs	.vnd.google-apps.document	100MB	100MB	100MB	50MB	50MB
Google Slides	.vnd.google-apps.presentation	100MB	100MB	100MB	50MB	50MB
Text	.rtf, .txt	100MB	100MB	100MB	50MB	50MB
ZIP	.zip, .x-zip, .z-zip-compressed	100MB	100MB	100MB	50MB	50MB
CSV	.csv	100MB	100MB	100MB	50MB	50MB

Fonts & Other

File Type	Extensions	Media Storage	Social Planner	Sites & Funnels	Courses	Custom Field Upload
Fonts	.ttf, .otf, .woff, .woff2	100MB	100MB	100MB	50MB	50MB
vCard	.vcf	100MB	100MB	100MB	50MB	50MB

Key Notes

Videos: Up to 5GB in Courses, 4GB elsewhere.
Documents & Fonts: Max size 100MB.
Audio Files: Limited to 100MB (50MB in Courses).
Images: Max 100MB in Media Storage, but only 10MB in Social Planner.
ZIP Files: Upload compressed archives up to 100MB for faster transfer.

Summary

The Media Storage tab is built for flexibility and performance. Whether you’re uploading high-resolution images, large video files for Courses, or everyday documents, the system supports nearly all standard file types. By centralizing media, you can keep your brand assets consistent, accessible, and ready to use across all areas of the platform.