Bulk Action Delivery Options

Overview

The Bulk Actions feature in PXME lets you apply actions—such as sending SMS, sending emails, or adding contacts to workflows—to groups of contacts at once. With flexible delivery options, you can run large-scale campaigns efficiently while protecting deliverability and avoiding system overload.

Navigation

1. Go to Contacts.

2. Select individual contacts or a Smart List.

3. Choose your action (Send SMS, Send Email, Add to Workflow, etc.).

4. Select your preferred Delivery Option:

   • Send all at once

   • Send all at a scheduled time

   • Send in drip mode

Delivery Options

1. Send All at Once

• Immediately delivers the action to all selected contacts.

• Best for smaller lists or urgent announcements.

2. Send All at a Scheduled Time

• Schedule delivery for a specific date and time.

• Ideal for time-sensitive promotions, launches, or event reminders.

• Note: Bulk actions can be scheduled up to 720 hours (30 days) in advance.

3. Send in Drip Mode

• Breaks delivery into smaller batches over time.

• Recommended for large lists, staggered campaigns, or deliverability management.

Example: Send 100 contacts every 5 hours, only on weekdays.

Important Notes:

• If the schedule lands on an unselected day, the action pauses until the next valid day (messages do not “pile up”).

• Workflow windows override bulk action settings (e.g., restricting messages to business hours).

Managing Bulk Actions

1. Go to Contacts > Bulk Actions.

2. Use the 3-dot menu to:

   • View details

   • Cancel

   • Pause / Resume

Rate Limits

PXME automatically applies delivery rate limits to protect system performance.

Drip Mode Rates

• 30 sec – 1 min: up to 1,000 messages per minute

• 5 min: up to 4,999 messages per minute

• 6–10 min: up to 5,000 messages per minute

• 10+ min: up to 10,000 messages per minute

Send All at Once / Scheduled Send

• < 10k contacts → 15,000 per hour

• 10k–50k contacts → 6,000 per hour

• 50k–70k contacts → 3,000 per hour

• 70k+ contacts → 1,500 per hour

FAQs

Q1: Can I schedule bulk actions far in advance?
Yes. You can schedule them up to 30 days (720 hours) ahead.

Q2: What happens if drip mode hits an unselected day?
The action pauses and resumes on the next selected day without backlog.

Q3: Do workflow windows affect bulk action schedules?
Yes. Workflow rules (like business hours) override bulk action timing.

Q4: Why should I use drip mode instead of sending all at once?
Drip mode improves deliverability, prevents spam complaints, and avoids overwhelming contacts.

Q5: Can I pause a bulk action once it has started?
Yes. Go to Contacts > Bulk Actions, click the 3-dot menu, and select Pause.